REDIFF ENTERPRISE

Security

  • Encrypted mail data transmission and storage at secured locations.
  • Vulnerability detection systems blocks mail access for deviant mail usage or access.
  • Security audits -technical, physical, logical and administrative audits by third party auditors and tools.

99.9% Availability

  • Robust infrastructure with no single point of failure. India hosted tier 3+ data centres.
  • Data redundancy through multiple high performance disks with RAID5 standard.
  • 24x7x365 monitoring by dedicated network team with early warning systems.

Customer support

  • Aggressive SLA and a well-defined escalation matrix ensures that your query gets resolved in time.
  • Email & Phone support by our experienced & friendly tech experts make sure that queries will never be unattended.
  • Setup and transition is made easy by our responsive support team’s handholding.

Advanced spam & virus protection

  • Multi-layered spam protection with virus checks, IP check, reverse DNS, DKIM check, content filtering, etc.
  • Zero day virus protection & virus definition updation in real time, automatically removes virus before it affects your mails.
  • Customize anti-spam settings by managing content filters as per organisation policies.

Complete sync across devices

  • Mail sync across devices and applications like outlook, webmail, and any mobile phone.
  • Calendar sync your events between desktop application like outlook & your mobile.
  • Contact sync ensures automatically updated address book’s availability across devices.

Data leak protection

  • Restrict mail access outside your company network. Control access of 10+ channels.
  • Restrict attachment & mail flow by framing policies specific to a domain or individual.
  • Monitor mails * sent or received by any individual within your domain (Company) and prevent unofficial mail usage.

Seamless transition

  • Transition team provides customer handholding during initial setup and migration
  • Migrate mail data * from your on-premise system or existing service provider without any data loss.
  • Integrate with core business applications like AD, CRM, ERP, Advanced DLP or Gateway solutions.

Collaboration

  • Web chat messenger * allows employees within your domain to communicate instantly
  • Doc share on the cloud allows file upload and link sharing with those who need download access.
  • Newsletters allow mail broadcast to entire organization or subset of users with customized sender, subject & reply-to-id.

Backup and restore

  • Real time backup of the mails as soon as they are sent or received by the user.
  • Device agnostic ensures central back up of your mails from multiple devices and locations.
  • One-click-restore the accidently deleted mails of an inbox within a selected time frame